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2024 Season
18-01-24 Advert now Closed – Wanted – Seasonal Visitor Guides for our unique location (Stack Lighthouse & Visitor Centre)
We are seeking a vibrant, energetic (fit – there are over 400 steps down to the island, so that’s over 400 on the way up as well), friendly and professional Visitor Tour Guide for our South Stack Lighthouse & Visitor Centre, to provide our guests with an exceptional experience while visiting us.
In this role, you will be responsible for engaging with visitors, sharing interesting facts about the history of South Stack lighthouse and the area around us e.g. North Stack, Ellens Tower etc., as well as about our company and answering any questions they may have.
You will also provide helpful tips on other attractions or restaurants in the area that are popular among tourists to help ensure our guests enjoy their stay in the area.
Tour Guide Duties and Responsibilities
Ensure ticket sales are recorded accurately daily.
Greet all guests promptly & politely at all times.
Outline the tour and timeline before beginning.
Determine if any guests have physical restrictions that should be considered.
Clearly and articulately provide information to guests in an engaging manner.
Answer any questions that the guests have.
Demonstrate extensive knowledge of our facility and related topics.
Remain calm, friendly, and enthusiastic always.
Escort guests through the tour, taking breaks as needed.
Tour Guide Requirements and Qualifications
Work experience in customer service preferred.
Experience with public speaking is a plus.
Able to memorize and recite facts clearly and accurately.
Fluent in English; bilingual a plus – our visitors are from Wales, UK, Europe and of course the rest of the world.
Exceptional communication skills
Flexible schedule – shifts can change due to weather conditions and external factors.
The rate of pay for the 2024 season is £11.50 per hour. Current shifts are between 5.5hrs & 6.5hrs long.
Own transport essential as no public services to the area.
for further information please contact us on: alanwilliams2@live.co.uk
South Stack Ynys Lawd Ltd